Player Privacy Policy

Welcome to the privacy policy for AllStarz. This page explains how we collect, use and protect personal information when you create an account, play games, make payments or browse our site. We take your privacy seriously and set out below what data we handle, why we process it and how you can exercise your rights.

Types of data we collect

Personal data

When you register or verify your account we may collect name, date of birth, contact details, address, identification documents and verification images. We also collect account credentials and profile preferences that you provide directly.

Technical data

We gather device and connection information such as IP address, browser type, operating system, device identifiers, page visits, session times and cookies. This helps us operate the site and improve performance.

Transactional data

If you make deposits or withdrawals we record payment details, transaction amounts, currency, payment method and any required transaction references. We also log betting and gaming activity including stakes, wins, losses and game history for account management and compliance.

How we use your information

We process data to provide and maintain your account, process payments, verify identity, manage risk and comply with legal obligations. We also use aggregated or anonymised data for analytics and service improvement. We will not use your personal data for purposes incompatible with the original reason it was collected without giving you notice.

Data protection practices

We use industry-standard measures to protect personal data in transit and at rest, limit access to authorised staff and work with trusted third-party providers for payments, identity checks and technical hosting. Staff access to personal information is controlled and subject to confidentiality obligations.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support secure logins, run analytics and display relevant content. You can manage cookie settings through your browser or the cookie controls on our site. Third-party services we use may set their own cookies and tracking pixels in accordance with their policies.

User rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate information and ask for deletion where there is no lawful reason for retention. You may also object to or restrict processing where applicable. Some requests may be limited by legal or regulatory obligations we must meet.

Access, correction and deletion

To exercise your rights or update your details please contact our privacy team at [email protected]. We will respond to valid requests and may ask for proof of identity before making changes to protect your account.

Information sharing and third parties

We share personal data with service providers who perform services on our behalf, such as payment processors, identity verification providers, customer support platforms and hosting partners. We may also disclose information when required by law, to prevent fraud or where necessary for legal claims.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or legal requirements. We will publish any significant changes on our site. If you have questions about this policy or how we handle your data, contact [email protected] or review your account privacy settings.

All Starz thanks you for taking the time to read our privacy information. Please check back periodically for updates.